Reference

How bro176 Handles Your Legal Rights

This page sets out the legal terms that govern your account on bro176, covering how we handle data, what your rights are, and how to reach us when you have questions.

Jurisdiction-aware termsDANA, OVO, GoPay account contextData retention policyAccount access rightsContact path for legal queries
bro176 How bro176 Handles Your Legal Rights
REACH OUR TEAM

Contact Us About Legal Matters

Live Chat Reach our Indonesia support team directly from the account page. Live chat is available around the clock for account, legal, and wallet verification queries.
Email Support Send your legal query or data request to our support email. We acknowledge every message and aim to resolve legal questions within two business days.
Account Help Centre The help centre covers account closure, data access requests, and terms questions in one place. Find it under the account settings menu after you log in.
DATA AND SECURITY

How We Protect Your Account and Data

Account Security

Each account is protected by OTP verification on login and on withdrawal requests. Your DANA, OVO, or GoPay wallet is only linked after identity confirmation at the account level.

Cookie Policy

We use session cookies to keep your account logged in and functional. Analytics cookies are optional — you can adjust your preference in the account privacy settings at any time.

Data Retention

Transaction data tied to your DANA, OVO, or GoPay payments is kept for the period our policy requires. After account closure, retained data is deleted on the schedule stated in your closure confirmation.

Requesting Changes

You may request a copy of your account data, ask us to correct inaccuracies, or close your account entirely by contacting support through live chat or email. We process all requests within two business days.

What You Need to Know About Your Rights

These are the questions we hear most often about legal terms, account rights, and data on bro176. If your question is not here, our live chat team can walk you through the specifics.

These terms apply to every account holder on bro176. Access depends on local law and is available only in regions where use of the platform is permitted under applicable Indonesian regulations.

Yes. Contact support via live chat or email with your registered account detail. We will compile your data — including DANA, OVO, or GoPay transaction records — and send it within two business days.

Open the account settings menu and submit a closure request, or contact live chat directly. We process closures promptly and confirm the data deletion schedule in the closure email we send you.

No. Your DANA, OVO, and GoPay identifiers and transaction records are used only to operate your account. We do not sell or pass your payment data to unaffiliated third parties.

We send a notification via your account panel at least seven days before any term update takes effect. You can review the change there and contact support if you have questions before it applies.

If you do not accept a revised term, close your account before the effective date shown in the notice. Contact support through live chat and our team will process the closure before the change takes effect.