Reference

How bro176 Handles Your Personal Information

Your account data — from registration details to wallet transactions via DANA, OVO, and GoPay — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account data protectionDANA, OVO, GoPay transaction privacyCookie and device data clarityYour right to access or delete data

Explore the Lobby Read FAQ

What Information We Hold and Why

bro176 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with bro176, we collect the details you provide at registration — name, email address, and the mobile number linked to your e-wallet. When you fund your account through DANA, OVO, or GoPay, our payment processor records the transaction reference and amount;

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we do not store your full wallet credentials or PIN on our servers. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to detect unusual login activity. This data is used strictly for
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account operation, fraud prevention, and service improvement. We do not sell your personal information to third parties. Retention periods follow applicable local regulations; account data is held for as long as your account remains active and for a reasonable period after closure as required by law.
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Access to your stored data is restricted to authorised staff and our payment processing partners. Where local law and eligible regions permit, you may request a copy of your data or ask us to correct inaccurate records by contacting our support team. Availability of all services
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depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling You Can Check

Secure Account Access

Every login to your bro176 account goes through an OTP verification step sent to your registered mobile number. This means even if your password is compromised, your account stays locked without that second confirmation.

Cookie and Tracking Clarity

We use session cookies to keep you logged in and analytics cookies to understand which pages are visited most. You can manage cookie preferences through your browser settings at any time without losing account access.

Payment Data Boundaries

DANA, OVO, and GoPay transactions are processed by our payment partners under their own security standards. bro176 receives only the transaction status and reference number — never your wallet PIN or full account credentials.

Data Retention and Deletion

We keep your account data for as long as your account is open and for the period required by applicable local regulations after closure.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Team online

Live Chat

Our support team is available around the clock via live chat on the bro176 site. Raise a data access or correction request directly and we will respond within one business day.

Email Support

Send your privacy request — including data access, correction, or deletion — to our support email. Include your registered mobile number so we can verify your identity before acting.

Account Help Centre

Log in to your bro176 account and navigate to Account Settings to review the personal details we hold. You can update your registered email or mobile number directly from that page.

Common Questions About Your Data on bro176

We collect your name, email address, and the mobile number you link to your account. If you deposit via DANA, OVO, or GoPay, we also receive the transaction reference and amount from our payment processor.

We do not sell your data. We share only what is necessary with our payment processing partners — DANA, OVO, GoPay — to complete transactions, and with service providers who help us operate the platform securely.

Contact our support team via live chat or email with your registered mobile number. We will verify your identity and send you a summary of the data we hold, where local law and eligible regions permit.

Yes. Submit a deletion request through live chat or support email. We will process it in line with applicable local regulations, which may require us to retain certain records for a defined period after account closure.

Every login triggers an OTP sent to your registered mobile number. Combined with your password, this two-step check means your account stays protected even if your login credentials are exposed elsewhere.

No. Your wallet PIN and full credentials stay within the DANA, OVO, or GoPay app. bro176 only receives the transaction reference and status confirmation needed to credit your account balance.

How bro176 Handles Your Personal Information

Data Handling You Can Check

Secure Account Access

Cookie and Tracking Clarity

Payment Data Boundaries

Data Retention and Deletion

Reach Us About Your Data

Live Chat

Email Support

Account Help Centre

Common Questions About Your Data on bro176

01 What personal data does bro176 collect when I register?

02 Does bro176 share my data with third parties?

03 How can I request a copy of the data bro176 holds about me?

04 Can I ask bro176 to delete my account data?

05 How does bro176 protect my account from unauthorised access?

06 Does bro176 store my DANA, OVO, or GoPay PIN or wallet credentials?

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