Reference

What You Agree To When You Use bro176

These terms set out the rules that apply to your account, your deposits through DANA, OVO, or GoPay, and your access to every part of the lobby — available where local law permits.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal verification stepsAccount suspension conditionsJurisdiction & access limits
bro176 What You Agree To When You Use bro176
CONTACT & QUERIES

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles queries around the clock. You can reach us through live chat directly in the lobby, by email, or via our official Telegram channel — whichever is fastest for you.

Team online

Live Chat

Open the chat widget inside your account dashboard. Our team responds quickly — no queue numbers, no hold music, just a direct reply from someone who can act on your query.

Email Support

Send your question or account concern to our support address. Include your registered account ID so we can pull up your details and respond with a specific answer, not a template.

Telegram Channel

Our Telegram handle is listed in the footer of every page. It's the fastest path for players in Jakarta or Surabaya who want a quick answer on deposit or withdrawal terms.

ACCOUNT SECURITY

How We Protect Your Account and Data

Your account security is handled through a combination of OTP verification on login, session timeout controls, and wallet-level confirmation when you link DANA, OVO, or GoPay. We do not store your e-wallet PIN or full payment credentials — only the tokenised reference your wallet provider returns after a successful link. If you believe your account has been accessed without your permission, contact us immediately via live chat so we can freeze the account and begin a review.

Data Retention We keep your account records for as long as your account is active and for the period required by applicable regulations. You may request a summary of the data we hold by contacting support with your account ID.
Cookie Use We use session cookies to keep you logged in and preference cookies to remember your lobby settings. No third-party advertising cookies are placed without your consent. You can clear cookies at any time through your mobile browser settings.
Account Changes To update your registered mobile number or linked e-wallet, submit a request through live chat with your account ID and a verification step will be sent to your current registered number before any change is applied.
Breach Response If a security incident affects your account data, we will notify you through your registered contact within the timeframe required by applicable law and outline the steps we have taken to contain it.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering your rights, your account, and how to get things changed or reviewed.

Access depends on local law and is available only where regulations in your region permit it. Check whether online gaming services are allowed in your area before opening an account.

A breach — such as operating multiple accounts or sharing login credentials — may result in account suspension and forfeiture of any pending balance pending a review. We will notify you via your registered contact.

Contact our support team via live chat or email with your account ID. We will compile the relevant account data and send it to your registered contact within the timeframe required by applicable regulations.

The core terms are the same across all three wallets. Transaction limits and processing steps may vary slightly by provider; the current limits for your linked wallet are shown in your account dashboard.

We post the revised version on this page and update the effective date at the top. Continuing to use your account after a revision means you accept the updated terms — so check back periodically.

Raise it with our support team first via live chat or email. Include your account ID and a clear description of the decision you are disputing so we can review the relevant account activity and respond specifically.